TripAdvisor traveler rating

5 reviews
Ranked #20 of 31 hotels in Jackson

Type of traveler

Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
1

Traveler rating

Business
1
Couples
2
Solo travel
0
Family
1
Friends getaway
0

Rating summary

Location
4.0
Sleep Quality
3.0
Rooms
3.0
Service
4.5
Value
3.0
Cleanliness
3.0

Most recent traveler reviews

  • "Great Customer Service"

    • Reviewed: 2019-10-28
    • Trip type: Business
  • Staff was very responsive and helped me work thru charging my stay to the wrong credit card. Staff responded quickly and fixed the credit card problem in a timely manner. Great choice for a business stay in Jackson Tennessee

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    • RubalC5, Owner at Country Inn & Suites by Radisson, Jackson, TN, responded to this review 2019-10-29
    • Dear Mr. Thompson, Thank you for sharing your valuable feedback on this platform. We are delighted to hear that you had a memorable experience and we were of service to you. Your words have truly given boost to our on going efforts of creating happy memories for our customers. We wish you safe travels ahead and look forward to another opportunity wherein we can be of service to you again. Regards, Rubal Chaudhry

  • "Worst motel ever"

    • Reviewed: 2019-10-20
    • Trip type: Couples
  • This room was definitely a one star hotel. Carpets were filthy and stank. Walls were stained and filthy. Elevator stunk and had stains running down doors and walls. Shower was filthy and full of hair. Curtain was stained all over. Mold was everywhere. Bed was terrible and sheets were hard and looked unchanged. I could go on and on.

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    • Erin L, Owner at Country Inn & Suites by Radisson, Jackson, TN, responded to this review 2019-10-21
    • Dear Guest, Thank you for sharing your candid experience at this platform. We are disappointed to hear that you found your room not up to the mark. We have recently taken over this hotel and are in the process of addressing all the issues highlighted by you. I assure you of our commitment to make this hotel, one of the best in Jackson. We hope you will give us another opportunity to serve you, in times to come. Wishing you a pleasant week ahead. Regards, Rubal

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