TripAdvisor traveler rating

854 reviews
Ranked #9 of 22 hotels in Hagerstown
"Certificate of Excellence 2020" Certificate of Excellence 2020

Type of traveler

Excellent
382
Very Good
227
Average
112
Poor
77
Terrible
56

Traveler rating

Business
112
Couples
221
Solo travel
54
Family
350
Friends getaway
48

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.0

Travelers’ tips to help you choose the right room

  • We choose a high floor, good. (ORIORDANT)
    3.0
    2020-04-05
  • stay somewhere else (Sunnyday118)
    3.0
    2020-03-29
  • Best view, clean and quiet rooms, safe environment. (092307)
    5.0
    2019-12-23
  • Not a lot of exciting views - there's a mall but room was very nice and clean. (Lugasamom)
    5.0
    2019-11-26
  • Our first floor room was not noisy and worked out well for us. (MH B)
    5.0
    2019-09-12

Most recent traveler reviews

  • "Great hotel"

    • Reviewed: 2020-06-18
    • Trip type: Business
  • This is a great hotel in a wonderful location at a great price. I had an extended stay Suite which was fantastic and well equipped with full sized refrigerator dishwasher and microwave. The whole hotel was clean and comfortable

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
  • "Great Experience"

    • Reviewed: 2020-06-03
    • Trip type: Business
  • Trip was great. Everything went well at the hotel despite the covid 19 restrictions. Hotel was clean and the staff was friendly. Hotel is located by the mall and has a verity of places to eat nearby..

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
  • "This is a favourite hotel."

    • Reviewed: 2020-03-21
    • Trip type:
  • Very friendly staff, clean room and early breakfast service. Location between home and destination. Have stayed here in the past and experienced the same high quality of service. Will be back next trip!

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
  • "Great price"

    • Reviewed: 2020-02-09
    • Trip type: Business
  • Convenient location. Very reasonable. Have stayed there 3 different times. The cookies are delicious! Multiple restaurants near by. Within walking distance of the mall and all the restaurants. Very helpful staff.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
  • "A "WOW" experience"

    • Reviewed: 2020-01-24
    • Trip type:
  • Excellent location next to the Valley Road Mall, close to the highway, yet very quiet... clean, well maintened... the room we had was spacious and clean... some food options easily accessible safely on foot....

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC