TripAdvisor traveler rating

1178 reviews
Ranked #2 of 11 hotels in Galena
"Certificate of Excellence 2019" Certificate of Excellence 2019

Type of traveler

Excellent
755
Very Good
270
Average
91
Poor
34
Terrible
28

Traveler rating

Business
47
Couples
392
Solo travel
35
Family
495
Friends getaway
147

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Nice Upper Floor Views Of The Driftless (John M)
    5.0
    2019-11-21
  • 2nd floor to avoid stairs and elevators (Andy M)
    5.0
    2019-10-27
  • The King whirlpool room was perfect and clean. (13Bubba1313)
    4.0
    2019-04-23
  • Mini water park in this location (rick j)
    5.0
    2018-12-19
  • Elevator is slow, so if you can't take the stairs you may want a main floor room (Trips_with_SC)
    4.0
    2018-10-03

Most recent traveler reviews

  • "Excellent"

    • Reviewed: 2019-12-07
    • Trip type: Family
  • Very clean, a great hotel. Nice breakfast, great pool for kids. Newly remodeled. We had a suite with fridge and micro. Very nice. Close to downtown and shopping. A lot to do in that area. Will definitively stay again.

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  • "Our stay at Country Inn & Suites Galena, Ill"

    • Reviewed: 2019-11-30
    • Trip type: Couples
  • We travel a lot and this was a great experience. Manager Terri Curtiss went above and beyond the call. When I had acccidentaly booked the wrong dates, Terri stepped in and made sure we didn't have a "no show" fee for the wrong dates. This hotel was clean, well cared for and the staff was friendly. Even the breakfast staff was excellent. Warm greetings and great service.

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  • "Three cheers for Country Inn & Suites in Galena, Illinois"

    • Reviewed: 2019-11-26
    • Trip type: Friends getaway
  • If your expectations are reasonable you will enjoy this property and your stay without question. For the rate we had, our expectations were more than met, and this is a very nice place that will start your day off perfectly with hot drinks, a newspaper to read if you wish, and a breakfast experience that is the perfect start to having an enjoyable time in Galena or Dubuque, Iowa. The breakfast lady and all others we met at the hotel did a fine job

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  • "Great hotel."

    • Reviewed: 2019-11-25
    • Trip type: Family
  • This hotel is in a quiet area. It is very clean and the rooms are modern. Very nice pool for kids. Excellent breakfast served. The people are very helpful and kind. I always stay here when in Galena and highly recommend it.

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  • "Daughters Weekend"

    • Reviewed: 2019-11-19
    • Trip type: Family
  • Was a vey nice stay! Very clean. Asked for extra pillows and a cork screw for a bottle of wine and they supplied both. Breakfast was extremely nice and lots of variety.Staff was accommodating and friendly! Loved the hot cookies and hot coffee that is offered daily!

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