TripAdvisor traveler rating

1197 reviews
Ranked #3 of 11 hotels in Galena
"Certificate of Excellence 2019" Certificate of Excellence 2019

Type of traveler

Excellent
768
Very Good
273
Average
92
Poor
35
Terrible
29

Traveler rating

Business
47
Couples
393
Solo travel
35
Family
501
Friends getaway
148

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Nice Upper Floor Views Of The Driftless (John M)
    5.0
    2019-11-21
  • 2nd floor to avoid stairs and elevators (Andy M)
    5.0
    2019-10-27
  • The King whirlpool room was perfect and clean. (13Bubba1313)
    4.0
    2019-04-23
  • Mini water park in this location (rick j)
    5.0
    2018-12-19
  • Elevator is slow, so if you can't take the stairs you may want a main floor room (Trips_with_SC)
    4.0
    2018-10-03

Most recent traveler reviews

  • "Relaxing Family Getaway"

    • Reviewed: 2020-07-07
    • Trip type:
  • Convenient location to downtown and offers great pool for relaxing when you come back tired from walking. Hotel was a comfortable stay for people of all ages and pool was big enough to accommodate all comfortably Staff friendly and location clean and welcoming.

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  • "Covid getaway."

    • Reviewed: 2020-05-11
    • Trip type:
  • The hotel staff were very friendly and made the best of this covid situation. They supplied us with a breakfast of packaged goodies and bottled drinks. It was nice. The room was very clean and the bed was comfortable with large pillows. We will stay again,

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  • "Great Hotel for Kids"

    • Reviewed: 2020-03-01
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  • Very nice rooms and clean, spacious pool. Staff was extremely friendly and accomodating. This stay was a birthday gift for my granddaughter who enjoys pool time. The game room was a plus and we had fun.

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  • "Worth the trip"

    • Reviewed: 2020-02-14
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  • Great facility, good location, great service, good breakfast. Nice getting a whirlpool after a physically exhausting day. The little touches of coffee/hot water 24 hrs. plus cold water and cookies was welcoming and appreciated.

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  • "Great"

    • Reviewed: 2020-02-07
    • Trip type:
  • Love the place and the employee how we were treated. The accommodation was excelent. The breakfast was delicious. The front desk and managers was very polite and helpful. Thanks that the tv was change to see more channels. The housekeeping also was very polite

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    • cx_gala, General Manager at Country Inn & Suites by Radisson, Galena, IL, responded to this review 2020-02-11
    • Thank you for your feedback and for taking the time to write about your experience. We are so happy to hear you enjoyed your visit and that our team was able to help make it enjoyable. We hope to see you again soon!

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