TripAdvisor traveler rating

Dear valued Guest, Thank you for bringing these issues to our attention. I would first off like to apologize for the lack of service received during your visit with us. I would have loved the opportunity to fix these issues for you if they were brought to our attention immediately. Unfortunately, these issues were not brought up to us until check out. We did however do our best to take care of you as we waived the last two nights of your reservation without penalty. I have brought your concerns to our team and have put new policies and procedures in place to ensure this type of service does not happen again. Thank you once again for choosing to stay with us, we hope you'll give us another chance next time your travels bring you to Dayton

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. My name is Leesa and I am the General Manager at the Country Inn & Suites -Dayton South. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. We have taken your concerns and addressed them with the proper departments to ensure that your next visit would be much more enjoyable. Please let me know the best contact number and time to reach you, or feel free to contact me via email anytime. I look forward to speaking with you in order to restore your confidence in the newly renovated Country Inn & Suites -Dayton South.