Do good and feel good on your next stay with us
Check out our destinations
Please visit www.radissonhotels.com/en-us/covid-19 for potential updates to Radisson Hotel Group’s cancellation policy in response to the COVID-19 pandemic.
The Radisson Cares ("the Offer") consists of one (1) Lumi plush toy (“Promotion Item”) per eligible stay. The Promotion Item will be sold at subsidised RMB 30 in addition to the Retail Rate (as defined below) at selected participating Radisson Hotel Group properties (“Participating Hotels”) annexed below. To be eligible for the Offer, guests and members must book the specific rate between June 10, 2020 and December 31, 2020 (“Booking Period ”) and consume reservations during the Stay Period as defined below. By participating in the Offer, you agree to these Terms and Conditions.
The Retail Rate is defined as the non-qualified retail rate loaded by Participating Hotels and generally publicly available for online booking by individual guests. Retail Rates vary by hotel, are subject to change, and may be different each night of the Eligible Stay. Retail Rates do not include promotional rates, non-public rates, rates that require membership, special access or unique codes that are offered by the Participating Hotel. The Retail Rate excludes incidental charges (e.g. resort fees, room service and room entertainment). Additional taxes and surcharges may apply. Total estimated Retail Rate is only available in the Participating Hotel's local currency.
The “Stay Period” is defined as follows:
- For eligible bookings at participating hotels in China, qualifying stays start on June 10, 2020 and end on December 31, 2020.
An Eligible Stay is defined as a stay of one or more consecutive nights during the Stay Period at the same Participating Hotel, regardless of the number of check-ins or check-outs that occur during that stay. Eligible Stay must be booked during the Booking Period and consumed during the Stay Period (together, the “Promotion Period”).
Under the Offer, all profit from sale of the Promotion Item will be donated to Ai You Foundation Profit from sale will comprise collective sales of Lumi plush toy over the Promotion Period.
For hotels in China, flexible cancellation policy is applied, depending on each individual hotel's policy.
The Offer is eligible to Radisson Rewards members. The Radisson Rewards members will earn the standard 20 points issued per U.S. Dollar spent as well as their eligible tier bonus points (Silver: additional 2 points per U.S. Dollar; Gold: additional 5 points per U.S. Dollar; Platinum: additional 15 points per U.S. Dollar).
The Offer is subject to availability of the Promotion Item. Neither Radisson Hotel Group nor the Participating Hotels make any representations, warranties or undertakings including as regards the quality and/or fitness for purpose of the Promotion Item.
The Offer, the Participating Hotels and/or the applicable terms and conditions may be changed or discontinued at any time without notice. The Offer is subject to applicable law and the Offer and any of its terms shall be void or not applicable where prohibited by applicable law. Promotional offers are subject to terms and conditions.
The Offer is only valid at participating Radisson Blu, Radisson, Park Plaza in China. See below for the list of Participating Hotels.