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be bold. be creative. be safe by art’otel

be bold. be creative. be safe.

Created in line with World Health Organization recommendations, our be bold. be creative. be safe programme is our commitment to upholding an even higher standard of cleanliness and wellness. We are also proud to announce that through our partnership with Radisson Hotel Group, a new 20-step protocol for hotels and 10-step protocol for meeting and event spaces has been introduced across all of our hotels. We have procured COVID-19 rapid antigen self-tests for our team members which provide results in 15 minutes. As markets reopen, team members can enjoy greater confidence through regular self testing. Please find out more here.

Arrival & Departure

  • Please check local government restrictions and requirements before you travel: Netherlands, Germany, Hungary.
  • Check in online on your own device and save time when you arrive. Download your digital key on your mobile phone and go directly to your room.
  • If required locally, guests must wear a face mask in public areas and our team members will be wearing masks unless behind a protective screen.
  • Increased cleaning and disinfection with clear display signs of new procedures in all areas of the hotel.
  • Improved air circulation. 
  • Check out online from your own device. If you have a physical keycard, drop it in the Express Check-out box departure.
art'otel berlin-mitte - art'otel berlin mitte lounge
artand#39;otel berlin-mitte - Art Suite XL

Guest Rooms

  • To ensure your comfort and safety, to reduce contact points, carbon footprint and water consumption, guests staying for more than one night will only have their rooms cleaned every three days. 
  • Increased cleaning and disinfection with clear display signs of new procedures.
  • Mini fridges are currently closed but in-room dining is available in all hotels.
  • Reduction of furnishings.
  • Enhanced laundering of linen.
  • Removal of unnecessary marketing collateral with all important information placed on guest TVs.

Restaurants & Bars

  • Before you dine, please check local government restrictions and requirements: the Netherlands.
  • Please reserve your table in advance.
  • We will do our best to ensure as little wait time as possible but there may be a small queue to ensure everything is perfect for your experience.
  • Go digital - where possible please use our menus on your smartphone via a QR code on your table, we also have single use menus if you prefer.
  • Repurposed spaces to ensure social distance.
  • All food and beverages served under the strictest safety procedures.
Artotel Brand - Couple drinking champagne
art'otel cologne - Meeting room

Meetings & Events

  • Revised capacities in line with local social distancing regulations.
  • Through our partnership with Radisson Hotel Group, our Reassuring Meetings & Events Programme, including a new 10-step protocol, has been introduced across all of our hotels worldwide, for added safety and peace of mind.
  • Decluttered spaces complemented by high-tech streaming capacities and hybrid meeting solutions.
  • Revised food and beverage offering.
Radisson Hotels -  Safety protocol seal - SGS

SGS accredited hotels

SGS certification

art'otel has introduced a new process for hotels that incorporates Radisson Hotel Group’s safety protocol initiative with SGS. These steps include new cleaning and disinfection procedures, increased attention to safety in communal spaces, protective equipment and updated training for team members. We are also delighted to share that all of our hotels across Europe have now formally passed the SGS Cleaning and Disinfection Pledge Assessment.

For all the latest information related to our cancellation policy and Radisson Rewards members please click here.
be bold. be creative. be safe by art’otel
#artotelvibes #besafe #RadissonCares